Responsible Gaming

Our Commitment to Responsible Gaming

At fb277, we believe gaming should always be an enjoyable, leisure activity — never a source of financial stress or emotional harm. We are fully committed to responsible gaming practices that protect our players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and every other corner of Bangladesh.

fb277 provides a range of tools designed to help you maintain control over your gaming at all times. Whether you want to set spending limits, take a short break, or remove yourself from the platform entirely, our responsible gaming features put that control directly in your hands.

We strongly encourage every player to treat gambling as entertainment with a pre-set budget — not as a way to earn income or recover financial losses. Playing responsibly keeps the experience positive and ensures gaming remains a healthy part of your lifestyle.

Self-Exclusion Programme

fb277's self-exclusion programme allows players to voluntarily restrict their own access to the platform. If you believe your gaming has become uncontrollable, you can request a self-exclusion period through your account settings or by contacting our support team directly.

Self-exclusion options at fb277 include: a short-term cooling-off of 24 hours to 30 days, a medium-term break of 1 to 6 months, or permanent account closure. During any self-exclusion period you will not be able to log in, deposit, or place bets. All marketing communications will also be suspended for the duration.

To request self-exclusion, email our support team at [email protected] with your registered username and preferred exclusion period. Requests are processed within 24 hours Bangladesh Standard Time (BST, UTC+6). We strongly advise against attempting to open a new account during an active exclusion period.

Deposit Limits & Budget Control

fb277 lets all registered players set personal deposit limits on their accounts, keeping spending within a comfortable, pre-agreed budget. You can configure daily, weekly, or monthly deposit caps from your account settings. For example, a daily limit of ৳500 or a monthly cap of ৳5,000 — whatever fits your personal finances.

Deposit limit increases require a mandatory 7-day review period before taking effect, giving you time to reconsider. Reductions apply immediately. These controls work for accounts funded via bKash, Nagad, Rocket, Upay, Visa, and Mastercard. We recommend every new player set their limits during registration at fb277.

Time-Out & Session Controls

A time-out gives you a short, structured break from gaming without permanently closing your account. At fb277, you can activate a time-out of 24 hours, 72 hours, 7 days, or 30 days at any point. During a time-out, your account is temporarily frozen — you cannot log in, place bets, or make deposits. Existing balances are fully protected and available once the period ends.

Beyond account-level time-outs, fb277 recommends taking natural session breaks — step away after every 60 minutes of gameplay and review your total spend before continuing. Staying aware of time and money per session is one of the most effective responsible gaming habits you can build.

Healthy Gaming Habits

A few simple habits can make a significant difference in keeping your gaming experience positive and in control. fb277 recommends these practical guidelines for all players in Bangladesh:

• ✅Set a firm entertainment budget before each session and never exceed it, whether you are winning or losing.
• ✅Never borrow money to fund gambling. Only use funds you can genuinely afford to lose.
• ✅Take regular screen breaks. Avoid playing when tired, stressed, or under the influence of alcohol.
• ✅Balance gaming with other leisure activities — family time, exercise, or other hobbies keep life well-rounded.
• ✅Treat losses as the cost of entertainment, not debts to chase. Chasing losses is a primary driver of problem gambling.
• ✅Track your weekly gaming hours. If your total session time consistently exceeds your planned limit, activate a time-out.

Warning Signs of Problem Gambling

Recognising warning signs early is crucial. If you or someone you know shows any of the following behaviours, it may be time to seek help:

• ⚠️Gambling more than intended or for longer than planned, and feeling unable to stop.
• ⚠️Lying to family or friends about time or money spent on gambling.
• ⚠️Borrowing or stealing money to gamble or to pay off gambling debts.
• ⚠️Neglecting work, studies, family, or personal health because of gambling.
• ⚠️Feeling anxious or depressed when not gambling, or using gambling as an escape from problems.

Support Resources

If gambling is causing you distress, you do not have to face it alone. The following resources are available to players across Bangladesh:

If you believe your gaming is becoming a serious problem, please contact the fb277 support team or seek professional counselling. Acting early makes a real difference. fb277 is here to help, not just to host games.

Protection of Minors

fb277 strictly prohibits access to anyone under the age of 21. This policy applies to all players regardless of location. To protect minors from online gaming exposure, we strongly recommend parents and guardians install parental control software on shared devices to restrict access to gambling sites. Well-known solutions include Net Nanny, Circle, and the built-in parental controls available on Android and iOS devices.

Any individual found to have provided false age information when registering at fb277 will have their account permanently closed and any winnings forfeited. If you suspect a minor has opened an account on this platform, please report it immediately to [email protected]. Protecting children is a shared responsibility that fb277 takes extremely seriously.